FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We currently only ship to the UK
How long does shipping take?
Orders are usually processed within 1–3 business days. During busy periods or product launches, processing times may be slightly longer.
How do I track my order?
All orders using flat rate shipping are sent Royal Mail 2nd class and are not tracked till they have arrived. You can upgrade your shipping at checkout to tracked in which you will receive a tracking number on your dispatch email.
Returns
Can I change or cancel my order?
If your order hasn’t been dispatched yet, please contact us as soon as possible. We’ll do our best to accommodate changes or cancellations, but once an order has been shipped, we cannot make any changes.
What if my order arrives damaged?
Please contact us within 7 days of delivery with photos of the damage, and we'll make it right.
My order hasn't arrived. What should I do?
Get in touch with us, and we'll help investigate with the shipping carrier.
Collapsible content
How do I order personalised address labels?
All personalised labels and stickers have a custom text box on the product page so just fill in you details when ordering.
Are your stickers handmade?
Our stickers are designed with care and produced using high-quality materials to ensure vibrant colours and durability.
Where can I follow your latest designs?
Follow us on social media to see new releases, behind-the-scenes content, and special offers!